Yes, we provide a Cash on Delivery (COD) option for customers who prefer to pay at the time of delivery. This option is available for UAE.
Yes, Experience the transformation with Lumora's 90-Day Skin Satisfaction Promise. If you're not completely satisfied with your results, we’ll refund your purchase in full. We believe in the transformative power of our product, and we want you to experience its benefits with absolute peace of mind.
we trust our product because, we have proven clinical results visible from the first application:
● In 3h your wrinkles decrease by 18.9%*.
● In 24h your elasticity increases by 24.2%*.
● In 14 days, your firmness increases by 33.3%*.
*Clinical results tested in independent laboratories.
All orders are shipped on the same or next day with an average delivery time of 2 to 4 business days in UAE (Sunday to Friday). Delivery time for other GCC countries ranges from 3 to 6 days.
All orders are fully trackable, with tracking and shipment information provided via email. If you have any questions, you can contact us using this form here.
Standard shipping typically takes 2-4 business days domestically. International shipping times vary by destination.
Yes, once your order is shipped, you'll receive a tracking number via email to monitor your package's journey.
Our return policy allows for returns within 30 days of purchase for most items in new condition. For a full refund, items must be returned with original packaging and proof of purchase. Specific details and conditions for returns or exchanges are available on our Returns Policy page on our website.
Lumora combines advanced microneedling technology with high-quality serums for effective at-home skincare, offering professional results affordably.
Yes, our system is designed for all skin types, including sensitive skin. Perform a patch test if unsure.
For optimal results, use the system once every 10-14 days, adjusting frequency as needed for your skin's response.
Avoid if you have active skin infections, untreated skin diseases, or are prone to keloids. Consult a dermatologist first.
Visible improvements can be seen after just one treatment, with significant results within 2-3 months of regular use.
After treatment, apply a gentle moisturizer. Avoid direct sunlight and use SPF during the day.
Yes, Lumora offers a cost-effective alternative to clinical treatments, providing professional-grade care at home.
Visit Lumora Micro infusion usage guide for detailed guides and video tutorials on using the Lumora system effectively.
